Air General Traveler Services Announces a Newly Enhanced Meet & Greet Service at Boston Logan International Airport

Air General Traveler Services has been providing Meet & Greet services to passengers arriving and departing at Boston Logan International Airport since 2016. We are pleased to announce that beginning September 1, 2022 travelers arriving on international flights into Boston Logan International Airport can now be met by our Greeters at their arrival gate so that they can be escorted through immigrations and customs and assisted with their luggage prior to exiting the Customs Hall.

This is a welcome addition to the service our Meet & Greet Concierge team provide; previously they were only able to meet international arriving travelers outside the Customs Hall, coordinating with porters to assist with luggage inside Customs.

Our Greeters manage the entire arrival and departure process, liaising with ground transportation drivers, arranging for porters when needed, shopping, providing lounge passes and assisting with lost luggage as well as delays and cancellations. This new addition to the service is a full end to end experience for the traveler.

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Air General Traveler Services has expanded its presence at New York’s LaGuardia Airport, now offering Meet & Greet concierge service at all terminals.

Air General first launched Meet and Greet service in early 2014 at Newark Liberty International Airport and expanded quickly to other airports around the country and to train stations including in Boston, Washington DC, Chicago and New York. In early 2020 Air General Traveler Services launched Meet and Greet service at LaGuardia Terminal B. Airlines operating in Terminal B include American Airlines, United Airlines, Southwest Airlines and Air Canada.

Other airlines operating at New York’s LaGuardia Airport include Delta, Frontier, JetBlue, Spirit and Westjet.

The Meet and Greet service supports travelers arriving at the airport via car, limo, etc. and helps them with baggage, check-in, lounge access, personal shopping, transfers, security and anything else they might require. It is tailored to individual needs. The highly skilled Greeters are discreet, flexible and easily adaptable to any situation. Our reservations team is always in the background to assist with rebookings if necessary. Passengers arriving on a flight are met at the arrival gate, escorted to their luggage, and remain in communications with ground transportation so that the journey from the aircraft to a waiting vehicle is easy.

LaGuardia Airport has been undergoing a $4 billion dollar transformation. The new Terminal B opened in June 2020, featuring a bright and airy Arrivals and Departures Hall, new restaurants and shops and beautiful artwork. Construction continues at the airport to create an upgraded, state of the art experience for travelers as evidenced by the newly renovated Delta Terminal D concourse, which is still a work in progress.

LaGuardia Airport is truly becoming a world class airport!

Visit to book a private Greeter with Air General Traveler Services, or e/mail us at

We are Aviation Professionals – Let us Assist You!

Air General Traveler Services Greeters are nearly all vaccinated, and they are ready to speed you through the airport processes and keep you safe and hassle-free with amenities and the most updated travel information!

We have amended some of our policies and our goal is to remain extremely flexible. If you need something special, just ask us when you make your booking! We are ready to meet you off airport, or accompany you to your hotel; we can shop, we can make your ground transportation arrangements, and our reservationists can even be your “virtual travel agent” – they are accomplished aviation professionals who know how to book flights, advise on trips, and where to find international travel regulations.

Did you know that many of our Greeters are flight attendants, former airline check-in agents and even cargo reservations staff? That means that among our team are people who know travel industry standards and how to navigate the maze of rules and processes! It’s in our blood!

Let Air General Traveler Services staff be your travel guides!


Let’s Travel Again!

We’re here for you…when you’re ready to travel!

With vaccines becoming more available and more states opening up for travelers and tourism, the demand for travel is increasing. Air General Traveler Services is ready for you when you are ready to start traveling.

Our Reservation desk is constantly monitored to manage travel requests and liaise with Greeters to ensure your experience is quick and easy. From arriving at the terminal to stepping onboard your flight, our Greeters serve as your support while navigating through the airport.

Our Greeters are up to date on airport changes and restrictions, and they liaise with the airline to help make your travel experience as smooth and seamless as possible. They are familiar with what dining and shopping options are at the terminal and if a particular lounge is open and available. Air General Greeters offer disposable foot socks, individual sanitizer wipes and disposable tote bags to protect and store your carry-on items as you go through the TSA security process.

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible. Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with Meet and Greet travel concierge services for a touchless experience to the extent possible.

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Check Your Bags!

Whether you are traveling to a meeting and don’t have time to wait for your bag at the airport arrival baggage carousel, or you are spending a day in the city and don’t want to lug your bags along with you as you tour or explore, or you want to leave your bags at your hotel and have them delivered to the airport later in the day for your departure flight, MyBagCheck can accommodate your needs and safely store and deliver your bags for you.

MyBagCheck is an on-demand luggage delivery service which can accommodate your baggage needs and allow you the freedom to travel spend a day exploring the city while awaiting a connecting flight, or provide you with safe and expedient storage so that you can spend a day in one city before traveling onto the next city. It’s a great opportunity to maximize your time without letting travel baggage or shopping weigh you down. Spend all day shopping, then leave your bags with MyBagCheck while you go to dinner. MyBagCheck will pick-up and/or deliver to wherever you are.

Air General Traveler Services teams up with MyBagCheck so that your airport Greeter can be involved in your arrangements and assist where appropriate. Book an airport or train station Greeter with Air General Traveler Services at Book your luggage storage/delivery with

Let us help you enjoy your travels or city excursions unencumbered!