Air General Traveler Services To Begin Concierge Service in Orlando, FL

Fish eye view of waterway and building in Orlando, FL

For the past 10 years, Air General Traveler Services has provided bespoke concierge services to travelers at airports and train stations around the USA. We look after anyone who requires assistance to navigate the process of departing, arriving or transiting on a plane or train, and this includes all the bells and whistles – providing ground transportation, lounge access, a place to hold a meeting, shopping and even meeting passengers prior to making their way to the airport or escorting them to rental car facilities — we do it all! We typically look after families with young children, celebrities, dignitaries, anyone with a disability or who simply wants to be escorted to eliminate the anxiety of modern travel!

We plan to begin service in MCO on February 1, 2024.  You can call us at 844-377-9674, email us or use our online booking tool to reserve your Greeter in advance. Let our award-winning Greeters help make your next personal or business travel a breeze!

#airgeneraltravelerservices #outstandingairportgreeters #bespokeairconciergeservices #bespoketrainconciergeservices

Air General Traveler Services Announces a Newly Enhanced Meet & Greet Service at Boston Logan International Airport

Air General Traveler Services has been providing Meet & Greet services to passengers arriving and departing at Boston Logan International Airport since 2016. We are pleased to announce that beginning September 1, 2022 travelers arriving on international flights into Boston Logan International Airport can now be met by our Greeters at their arrival gate so that they can be escorted through immigrations and customs and assisted with their luggage prior to exiting the Customs Hall.

This is a welcome addition to the service our Meet & Greet Concierge team provide; previously they were only able to meet international arriving travelers outside the Customs Hall, coordinating with porters to assist with luggage inside Customs.

Our Greeters manage the entire arrival and departure process, liaising with ground transportation drivers, arranging for porters when needed, shopping, providing lounge passes and assisting with lost luggage as well as delays and cancellations. This new addition to the service is a full end to end experience for the traveler.

For reservations please, e/mail us or call us using the following contacts,
or make your booking on line at our website address:


Preparing for Holiday Travel

This year’s holidays are quite different from last year, but it will also be different from years’ past. While we’re able to celebrate with friends and family again, for many this will be the first time we’ve traveled in nearly two years.
Are you ready to travel? Here are some helpful tips to help get you back into the travel groove, whether by plane, train or automobile.

• Check your ID’s expiration and Global Entry/TSA Precheck status. Passports and driver’s licenses are the most popular ID forms used when traveling – confirm before you travel that they are up to date and haven’t expired. When traveling internationally, many countries require at least two blank passport pages so be sure to check for that as well.

• TSA Precheck and CLEAR offer expedited services through security. TSA Precheck is managed through TSA and travelers won’t need to remove their laptop and remove their shoes. CLEAR offers a touchless experience through security. It uses your biometrics to confirm your ID and you are able to access security without additional identification. CLEAR is available at over 50 airports, is a paid for service but does offer trial programs – a helpful option when lines are long.

In addition to CLEAR and TSA Precheck, LGA’s Terminal B offers BFast, a paid for service that allows travelers, for $15, to move to the front of the line. Air General Traveler Services has been updating our clientele on this new innovation.

• When you’re ready to pack, remember there are rules about what’s allowed – and not allowed – in your carry on bag. The TSA website provides all the information needed to make sure you can keep everything you packed. The previous rule of 3.4oz (100ml) containers in a one quart bag still applies but they’ve allowed hand sanitizer containers of up to 12oz for the time being.

• Whether by plane or train, make sure to check in online and opt for notifications for any changes to your itinerary. It’s also helpful to follow the airport and train station social media accounts for any updates, particular during the winter months.

• The mask mandate for airports is still in place until at least March 18, 2022.
Some airports offer wipes and sanitizing stations and have introduced cleaner security trays. Air General Traveler Services enhances this service and offers disposable bags and wipes down trays for extra cleanliness measures. More and more shops are opening up again for those last- minute purchases.

• If you’re staying at a hotel or resort, the pandemic has changed much of what you’ve long expected for your stay. Housekeeping and restaurant offerings have changed and it is debatable what services will return. Check with your hotel for any updates and offers.

• Cities all over the US have different policies and mandates. What you know about masks and social distancing in your city may be different in another town; friends, family and city accounts will keep you updated on the latest updates for where you’re traveling.

It’s wonderful to be able to visit friends and family again so let’s do our part to keep ourselves and our loved ones safe and secure. Have a great holiday season and we look forward to seeing you in 2022!


Air General Traveler Services has expanded its presence at New York’s LaGuardia Airport, now offering Meet & Greet concierge service at all terminals.

Air General first launched Meet and Greet service in early 2014 at Newark Liberty International Airport and expanded quickly to other airports around the country and to train stations including in Boston, Washington DC, Chicago and New York. In early 2020 Air General Traveler Services launched Meet and Greet service at LaGuardia Terminal B. Airlines operating in Terminal B include American Airlines, United Airlines, Southwest Airlines and Air Canada.

Other airlines operating at New York’s LaGuardia Airport include Delta, Frontier, JetBlue, Spirit and Westjet.

The Meet and Greet service supports travelers arriving at the airport via car, limo, etc. and helps them with baggage, check-in, lounge access, personal shopping, transfers, security and anything else they might require. It is tailored to individual needs. The highly skilled Greeters are discreet, flexible and easily adaptable to any situation. Our reservations team is always in the background to assist with rebookings if necessary. Passengers arriving on a flight are met at the arrival gate, escorted to their luggage, and remain in communications with ground transportation so that the journey from the aircraft to a waiting vehicle is easy.

LaGuardia Airport has been undergoing a $4 billion dollar transformation. The new Terminal B opened in June 2020, featuring a bright and airy Arrivals and Departures Hall, new restaurants and shops and beautiful artwork. Construction continues at the airport to create an upgraded, state of the art experience for travelers as evidenced by the newly renovated Delta Terminal D concourse, which is still a work in progress.

LaGuardia Airport is truly becoming a world class airport!

Visit to book a private Greeter with Air General Traveler Services, or e/mail us at

We are Aviation Professionals – Let us Assist You!

Air General Traveler Services Greeters are nearly all vaccinated, and they are ready to speed you through the airport processes and keep you safe and hassle-free with amenities and the most updated travel information!

We have amended some of our policies and our goal is to remain extremely flexible. If you need something special, just ask us when you make your booking! We are ready to meet you off airport, or accompany you to your hotel; we can shop, we can make your ground transportation arrangements, and our reservationists can even be your “virtual travel agent” – they are accomplished aviation professionals who know how to book flights, advise on trips, and where to find international travel regulations.

Did you know that many of our Greeters are flight attendants, former airline check-in agents and even cargo reservations staff? That means that among our team are people who know travel industry standards and how to navigate the maze of rules and processes! It’s in our blood!

Let Air General Traveler Services staff be your travel guides!