News

It’s a New Experience

We are proud of our Air General Greeters, most of whom were able to remain ready and able to provide Meet and Greet service at airports during the Covid-19 crisis.
Air travel is slowly returning and our team is prepared to provide outstanding service that is also safe and hygienic for everyone including themselves!
All Greeters are required to wear face masks; they must report their wellness via a series of questions prior to arriving for duty, and they are all required to take on-line training classes about best practices for social distancing and keeping customers safe while also keeping themselves safe.
Our Greeters are familiar with new airport amenities such as hand sanitizer stations, as well as new safety measures such as TSA practices of not requiring passengers to hand their boarding cards to a person. They know which concessions are open, what the new lounge hours are, and how to navigate the airport journey in as “touchless” a manner as possible.
We have relaxed our cancellation policies and reduced some fees as temporary measures for the time being.
It will not be business as usual for us! We are thinking outside the box and meeting these new challenges with vigor and determination!

Stay safe everyone – we are here for you!!

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A Big Apple Welcome 

March 3, 2020

Air General Traveler, the ground concierge Meet & Greet program we started six years ago, has launched its newest location – at New York’s LaGuardia Airport, Terminal B. The terminal currently serves Air Canada, American Airlines, Southwest Airlines and United Airlines and offers four lounges. The airport – including Terminal B – is undergoing a multi billion dollar redevelopment project. The new Terminal B, managed by LaGuardia Gateway Partners on behalf of The Port Authority of NY & NJ, is opening in phases with the main new departure terminal to open by May 2020; it will offer more retail, food and beverage and amenities. Travelers will walk above the aircraft using dual pedestrian bridges which connect the main part of the terminal to two island concourses. The bridges offer views of the Manhattan skyline.


LaGuardia Airport began as a publicity stunt in 1934. Then New York Mayor Fiorello La Guardia refused to deplane from a TWA flight from Pittsburgh to Newark, declaring that his ticket showed his destination as New York.  The press conference that followed, along with reporters onboard the plane, confirmed the time had come for a new, modern facility closer to Manhattan. In 1939 the airport opened as the New York Municipal Airport – LaGuardia Field, and in 1953 the name was officially shortened to LaGuardia Airport. The redevelopment of LaGuardia Airport involves transforming the airport into a unified airport with new terminals, an improved roadway system, new parking infrastructure and more. It is one of the most significant airport redevelopment projects in the United States in more than 20 years. In 2015, more than 28 million passengers used LaGuardia Airport, making it the premier business airport in the business capital of the U.S., the busiest airport in the country without non-stop service to Europe. LaGuardia Airport is a short drive into Manhattan and an easy commute to Long Island.




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Enhanced Safety Greeter Service

April 9, 2019  


In an effort to provide a higher level of service to passengers who would like professional-quality safety/security and privacy, Air General Traveler Services has added to our team and now offers Enhanced Safety Greeters at Newark Liberty International and Boston Logan Airports.


These specially-trained Enhanced Safety Greeters are former police officers with additional experience either in the military or on a national political campaign security detail.  Our Enhanced Safety Greeters can be assigned either as solo Greeters or in addition to a regular Greeter.  During their long and varied careers they have provided support to many celebrities, diplomats, politicians executives and others; they are prepared in a variety of ways to offer the highest level of support and are medically equipped in the event that our traveling customers need assistance. For those clients who travel with their own bodyguard only, specifically because they need one at the airport, an Enhanced Safety Greeter can substitute for having that person along for the entire journey.  For those who don’t typically travel with a security person but who find that the paparazzi or others regularly follow and annoy them, this is a way to ensure they can travel through the airport stress-free while depending upon a trained security professional for protection.


Please call our office at 844-377-9674 for further details or to book an Enhanced Safety Greeter. You may also email us at vip@airgeneral.com

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Concierge Services for Business and Leisure Travelers.

We are pleased to offer Meet and Greet Traveler Concierge Services for business and leisure travelers. Whether traveling by air, land or sea our experienced concierge agents provide invaluable assistance for navigating busy and sometimes complex airline terminals, railway stations and cruise ports. Our agents can assist all travelers, from VIPs, entertainers and diplomats to families, groups and individuals with special needs. Since traveling can be overwhelming and stressful, our agents can take the guess-work out of collecting luggage, securing ground transportation and checking in and out at the proper location. At all times they help ensure safety to ensure a hassle-free trip and provide the comfort level that if something should go wrong with arrivals or departures, they are there to help trouble-shoot.

 

Air General is your best connection
to a better and even more luxurious travel experience.

 

We can arrange and secure safe and seamless connections and additional flights and trains as well as to hotels, conference centers and venues. Air General is your best connection to a better and even more luxurious travel experience. From arranging special touches – like champagne, special meals and luxury transportation – our traveler concierge agents care knowledgeable, discreet and well trained. They always offer warm and friendly greetings and go the extra mile for each and every traveler.

We welcome opportunities to partner with world-wide travel agents to provide meet and greet and luxury concierge services to clients in various destinations.
Learn more about our Traveler Concierge Services.

Contact us for more information.

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