We are proud of our Air General Greeters, most of whom were able to remain ready and able to provide Meet and Greet service at airports during the Covid-19 crisis.
Air travel is slowly returning and our team is prepared to provide outstanding service that is also safe and hygienic for everyone including themselves!
All Greeters are required to wear face masks; they must report their wellness via a series of questions prior to arriving for duty, and they are all required to take on-line training classes about best practices for social distancing and keeping customers safe while also keeping themselves safe.
Our Greeters are familiar with new airport amenities such as hand sanitizer stations, as well as new safety measures such as TSA practices of not requiring passengers to hand their boarding cards to a person. They know which concessions are open, what the new lounge hours are, and how to navigate the airport journey in as “touchless” a manner as possible.
We have relaxed our cancellation policies and reduced some fees as temporary measures for the time being.
It will not be business as usual for us! We are thinking outside the box and meeting these new challenges with vigor and determination!
Stay safe everyone – we are here for you!!