News




It’s An Unusual Holiday Travel Season This Year

Airplane at High altitude above the clouds
Holiday Air Travel

Holiday air travel for 2020 will not be like any other year, but it will still be a time to reflect on the year and anticipate what’s in store for 2021 travel. While many organizations and governments are recommending people stay home and not travel, there are many people that do need to travel, so whatever your reason, here are a few suggestions to help make your travel safe.

Airports are keeping travelers updated on security wait times, providing PPE equipment for purchase and even offering testing sites such as the new one at LaGuardia Airport Terminal B. With sanitizing stations throughout the terminals and plexiglass at check in counters, the airports are constantly cleaning the terminals to make it safe to fly.

Packing your bags will be different this year.  For your carry-on, you might want to include extra masks, sanitizing wipes, shoe coverings, even a thermometer – a sign of how 2020 has changed travel. The TSA has temporarily changed its rules on the amount of hand sanitizer you can take to allow larger quantities; check the website and its social channels for any updates and what holiday items (lights, snow globes, etc.) you can take with you. If you’re traveling with gifts, consider whether you should wrap your gifts in advance or at your destination – or have your items shipped to your location. Also be sure to check your airline’s website about what is being offered onboard your flight because drinks and meals may be limited.

Most hotels and resorts allow you to check in remotely; the room cleaning procedures have improved so check their websites for details before you arrive.

Air General Traveler Services has highly qualified Greeters to support you while you travel, even accompanying you to your hotel or final destination to make the journey easier for you. Our Airport Greeters carry additional sanitizing wipes and disposable bags so your items don’t sit in possible unclean security trays and foot coverings in case you have to remove your shoes.

To book Concierge Service for your air travel, call, email or see our website at www.airgeneraltraveler.com

Safe travels! Happy Holidays!


At LaGuardia Airport Terminal B The Future Of Air Travel is Bright

 

 

 

 

 

 



What air travelers want most during this COVID-19 pandemic is improved health and hygiene;  LaGuardia Terminal B keeps travelers safe with demand control ventilation and a test UV light system for cleaning escalator handrails and elevator buttons. Hand sanitizer and sanitary wipe dispensers are everywhere for the convenience of all.

At LaGuardia Terminal B, light, air and personal space are the prominent features of the gorgeous four-level, 850,000-square-foot terminal. Along with temperature checks and rapid antigen testing, new anti-Covid-19 traveler testing tools are being deployed to help airports and destinations identify infected travelers.

New signage helps guide the crowds through 16 TSA lanes. A Smart Pad System and Advanced Imaging Technology improve accuracy in carry-on and checked luggage screening. New smart conveyor belts being used in the TSA test lab will soon handle bins filled by up to five passengers at a time, sequencing them as passengers go through the larger scanning portals, using artificial intelligence and robots to separate bins by potential security risk.

Level 4 has seats in a carpeted zone for travelers and families to relax in after clearing security. They then move on to quiet boarding areas with plenty of space for armchairs, a children’s play area, lovely artwork and even an illuminated fountain.

The 17 large restrooms are well- designed with shelves above each sink to place handbags or parcels on, as well as and hands-free toilets, faucets and soap dispensers. Portable Mamavia nursing stations are available as well. Pets can use one of two pet restrooms and several pet relief areas that even include fire hydrant sculptures!

Some of the food establishments are open now such as Junior’s Cheesecake, Eli Zabar, Dos Toros, Dunkin’ Shake Shack, Healthy Gourmet and more.  Enjoy your safe air travel!

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible! Call us at 844-337-9674 or email us to arrange dedicated and personalized traveler concierge assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible. Visit our website for more information.

 


Let Us Keep Your Items Safe While Going Through TSA Security


August 17, 2020

While air travel is still challenging at this time, there are things that can be done to make your journey easier. That’s where Air General Traveler Services can help. Our Greeters stay up to date on the latest airport changes and restrictions and they do everything to make your travel easier from knowing if there is a lounge open in your particular terminal, finding  available food options and having amenities on hand for you to use. These amenities include individual hand sanitizer wipes, disposable foot socks (so you don’t need to walk through security barefoot if you must remove your shoes) and reusable bags to protect your carry-on items as they go through the TSA process.

“Plastic trays at airport security have more respiratory viruses than public toilets” according to recently published research. Testing determined that security trays were found to pose the highest potential risk of viral contamination at airports. According to the study, as the trays are used by virtually all passengers, “they have the potential to be especially problematic if a severe pathogen with an indirect transmission mechanism were to pose a threat for international spread.”

Since we don’t know if the security trays are not routinely disinfected, our Greeters will supply you with complimentary disposable linen bags into which you can place your large purse or briefcase, or smaller bags into which you can empty your pocket items thus avoiding any of your belongings touching the tray surfaces. Simply dispose of the bag after completion of security formalities.

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


Reducing Risks During of Summer Holiday Travel

The July 4th weekend celebrations were tempered by the lessons learned from Covid-19 compliance challenges we experienced during the Memorial Day weekend activities. This holiday weekend seemed to usher in a new dynamic for beaches, parks, bars, outdoor clubs, restaurants and travel with mixed messages from community leaders. Airlines began to focus on adding more flights both domestically and internationally; some started filling all seats on planes.

Aids to safe travel provided by our Greeters

The holiday uptick in the passenger activity at Newark (EWR) airport, a key international travel hub in the New York region, was partially the result of some international flights being allowed to depart for the first time in month. Some flights required the aid of foreign consulate officials verifying Covid-19 test results, nurses taking temperatures and special transit entry authorization for certain countries before passengers are allowed to complete check in.

As travel continues to evolve during the remainder of this summer season, please remember to seek the latest information from the CDC and to refer to the various travel advisories from local and international organizations such as AAA, the airlines, municipal websites, Consulate or Embassy websites and the State Department. Continue to follow guidelines like wearing a face mask in public places, practicing proper hygiene by washing hands frequently and using sanitizer and keeping six feet apart when communicating or waiting in line for various services. Enjoy the remainder of the summer; it’s never too early to plan a safe and fun-filled Labor Day weekend for you and your friends & family. If you choose to travel by train or by air, let us help you with greeter service & travel aids! Happy Safe Summer Fun!

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


Safety Features

June 30, 2020

The European Union will continue to bar Americans from traveling to its member states when they open their borders on July 1 as US coronavirus cases are on the rise again. Exceptions will be granted for essential workers, including healthcare workers, diplomats, and others. If you are planning a trip to Europe please check ahead to make sure that you will not be turned away.
Thermal screening is being trialed in Terminal 2 at London’s Heathrow Airport. Perspex barriers have been erected in some airports and new Apps for passengers to order food and other services at airports are being introduced all the time.

Air General is distributing our personal protection packs to our Greeters at busy airports including foot socks (to avoid walking on the bare floor if you must remove your shoes at the security checkpoint), individual hand sanitizer packs, and disposable bags in which to place your cabin baggage to avoid germs in security bins. Our Greeters will always display the core values of Air General:  Respect, Integrity, Service and Excellence. Wear your mask at the airport; remember that you are permitted to carry liquid hand sanitizer through security in larger amounts now to allow for frequent use throughout your journey. Once on board, sanitize your seat area including the food tray and entertainment control panels, minimize your movements around the cabin and set the individual air flow valve to blow directly on you, which may help to keep virus germs away from your face. Travel safely!

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.