News




It’s An Unusual Holiday Travel Season This Year

Airplane at High altitude above the clouds
Holiday Air Travel

Holiday air travel for 2020 will not be like any other year, but it will still be a time to reflect on the year and anticipate what’s in store for 2021 travel. While many organizations and governments are recommending people stay home and not travel, there are many people that do need to travel, so whatever your reason, here are a few suggestions to help make your travel safe.

Airports are keeping travelers updated on security wait times, providing PPE equipment for purchase and even offering testing sites such as the new one at LaGuardia Airport Terminal B. With sanitizing stations throughout the terminals and plexiglass at check in counters, the airports are constantly cleaning the terminals to make it safe to fly.

Packing your bags will be different this year.  For your carry-on, you might want to include extra masks, sanitizing wipes, shoe coverings, even a thermometer – a sign of how 2020 has changed travel. The TSA has temporarily changed its rules on the amount of hand sanitizer you can take to allow larger quantities; check the website and its social channels for any updates and what holiday items (lights, snow globes, etc.) you can take with you. If you’re traveling with gifts, consider whether you should wrap your gifts in advance or at your destination – or have your items shipped to your location. Also be sure to check your airline’s website about what is being offered onboard your flight because drinks and meals may be limited.

Most hotels and resorts allow you to check in remotely; the room cleaning procedures have improved so check their websites for details before you arrive.

Air General Traveler Services has highly qualified Greeters to support you while you travel, even accompanying you to your hotel or final destination to make the journey easier for you. Our Airport Greeters carry additional sanitizing wipes and disposable bags so your items don’t sit in possible unclean security trays and foot coverings in case you have to remove your shoes.

To book Concierge Service for your air travel, call, email or see our website at www.airgeneraltraveler.com

Safe travels! Happy Holidays!


Meet Air General Greeter Janet Danker at Washington Dulles International Airport

Air General Passenger Concierge Greeter Dulles Airport

Janet Danker has been a Greeter representing the Air General Traveler Services at Washington Dulles International Airport since we began operations there five years ago. While many of our Greeters are former airline employees, Janet boasts a different background in hospitality; she offers support at the Dulles Airport USO lounge and prior to that worked in government and in schools. Rounding out her experience in customer service is her prior involvement in the restaurant business.

A Greeter is involved in more than the face-to-face contact with a client. From the time our Greeters confirm an event they begin checking flight schedules, contacting ground transportation drivers and liaising with airline colleagues at the Transportation Security Administration as necessary. This collaboration is what Janet loves – a challenge in dealing with many moving parts to ensure the passenger has a seamless experience in the airport, whether departing for their destination, arriving back home from a journey or connecting to another flight.

Janet enjoys her time at the airport – calling it a “mini-city” – and appreciates getting to know other airport colleagues. She believes now is a good time to travel, with multiple guidances in place to protect passengers. There are hand sanitizer stations throughout the airports, masks are mandatory and airlines are cleaning airplanes better than they ever have! Janet remains confident that travel is safe if passengers use common sense. “It’s good to get out,” she says. “Go on vacation, bring wipes and sanitizers, and enjoy!

Air General Greeters carry amenities to protect their passengers from COVID-19 – sanitizing wipes, foot socks in case passengers have to remove their shoes at the TSA checkpoint and disposable bags to protect briefcases, purses and pocket items that must be placed in the security bins prior to boarding.

For visitors to the DC/Virginia area, Janet suggests getting out to see the countryside. Visit Leesburg, VA for antique shopping and restaurants and the Salamander Resort & Spa in Middleburg, VA. Air General Greeters can make arrangements for you, and accompany you around town to assist with shopping and reservations and setting up tour guides.

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


A French-flavored Vacation in New Orleans

New Orleans
August 5, 2020

France may have been on your radar for this year’s summer vacation, but due to the Covid-19 travel restrictions, that is not possible. Why not travel to New Orleans for a French flavored vacation? Air General Travel Services operates at Louis Armstrong International Airport and our Greeters are waiting to assist you through all airport formalities, making the journey through the airport as “touchless” as possible.  We can also help with bookings for cars, restaurants, and escort you to wherever you want to go. There are restrictions, but as long as you follow the rules you can enjoy all the New Orleans has to offer. Restaurants and cafes are open:

Café du Monde, 800 Decatur Street, the place to go for coffee and beignets, is open 24 hours.
Broussard’s, 819 Conti Street, French-Creole cuisine, for brunch or dinner.
Museums, and other indoor attractions are open, with limited capacity and staggered reservations.
The Presbytere, 751 Chartres Street, an architecturally important building in the French Quarter.

The New Orleans Jazz Museum, 400 Esplanade Avenue, dedicated to preserving and celebrating the history of jazz music.

Walking and bike tours are available, but limited to 14 people so reservations are highly recommended. Outdoor live music is permitted with the gathering limited to 50 people.

Jackson Square, facing the Mississippi River and surrounded by historical buildings, is a place to gather and enjoy the open-air artist colony.

Enjoy a visit to New Orleans and remember to follow all the safety guidelines, wear a mask, wash your hands frequently and maintain social distancing.

Let Air General Traveler Services Greeters help you navigate the airport safely and as hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


Sources of Travel Information

New York's LaGuardia Airport Terminal B
Cool artwork in the new LaGuardia Gateway Partners Terminal B in New York

July 21, 2020

Traveling has changed in the last few months and it’s likely you haven’t been on an airplane in a while – a sad note for most of us wanderlusts! As time goes on and restrictions open up in a safe way, we will be packing our suitcases, checking that our passports are valid and visas are confirmed, and we will also need to keep up to date on changes to travel plans.

Following information on social media for the airline you’re flying on – and the airports you are flying to and from.

Key Twitter handles to follow:

@tsa – the official Twitter account of the Transportation Security Administration. It provides information on what you can and cannot bring onboard – often with a lighthearted touch;

@terminalBLGA – LaGuardia’s Terminal B recently opened its new building, operating with four airlines. It’s a great source of what shops and restaurants are open and offers updates on the operation;

@flightradar24 – track your flight in real time!

@statedept – the official account for the US Department of State, it will update you about international travel to and from the US, including passports, visas and travel advisories;

@weatherchannel – if you’re staying close to home, The Weather Channel is one of the most trusted sites for the latest weather reports;

xe.com – if you are traveling internationally, this site offers the most up to date currency tools.

And for our Air General Traveler Service passengers who visit New York City, follow @nycparks for local neighborhood events. Stay safe and happy travels!

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us  to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


Experience The New Terminal B at LaGuardia Airport, New York

LaGuardia Terminal B, Location: Queens, New York, LaGuardia Gateway Partners

 

 

 

 

 

 

 

July 17, 2020

The newly opened Arrivals and Departures Hall in Terminal B at LaGuardia Airport is a beautiful 850,000 square foot facility with soaring ceilings, an abundance of natural light and fabulous artwork! The Air General Greeter team at LaGuardia Terminal B look forward to providing you with a “touchless service” the next time you arrive in or depart from this exciting terminal, presented by LaGuardia Gateway Partners.

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!
Contact us  
to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.