With vaccines becoming more available and more states opening up for travelers and tourism, the demand for travel is increasing. Air General Traveler Services is ready for you when you are ready to start traveling.
Our Reservation desk is constantly monitored to manage travel requests and liaise with Greeters to ensure your experience is quick and easy. From arriving at the terminal to stepping onboard your flight, our Greeters serve as your support while navigating through the airport.
Our Greeters are up to date on airport changes and restrictions, and they liaise with the airline to help make your travel experience as smooth and seamless as possible. They are familiar with what dining and shopping options are at the terminal and if a particular lounge is open and available. Air General Greeters offer disposable foot socks, individual sanitizer wipes and disposable tote bags to protect and store your carry-on items as you go through the TSA security process.
Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with Meet and Greet travel concierge services for a touchless experience to the extent possible.
Whether you are traveling to a meeting and don’t have time to wait for your bag at the airport arrival baggage carousel, or you are spending a day in the city and don’t want to lug your bags along with you as you tour or explore, or you want to leave your bags at your hotel and have them delivered to the airport later in the day for your departure flight, MyBagCheck can accommodate your needs and safely store and deliver your bags for you.
MyBagCheck is an on-demand luggage delivery service which can accommodate your baggage needs and allow you the freedom to travel spend a day exploring the city while awaiting a connecting flight, or provide you with safe and expedient storage so that you can spend a day in one city before traveling onto the next city. It’s a great opportunity to maximize your time without letting travel baggage or shopping weigh you down. Spend all day shopping, then leave your bags with MyBagCheck while you go to dinner. MyBagCheck will pick-up and/or deliver to wherever you are.
Rent the clothes. Own the look. Do you need a special outfit and don’t want to buy one? Are you traveling light and want to minimize your luggage? What happens if your special attire is checked in then lost or misplaced and you arrive with nothing to wear?
From a one- off event to a weekly subscription, Hyde Closet delivers professionally styled and complete outfits to you. Get access to the top luxury menswear brands for a fraction of the cost. Keep them for a week and return them when you’re done. No contracts. No dry cleaning. Complimentary shipping.
Holiday air travel for 2020 will not be like any other year, but it will still be a time to reflect on the year and anticipate what’s in store for 2021 travel. While many organizations and governments are recommending people stay home and not travel, there are many people that do need to travel, so whatever your reason, here are a few suggestions to help make your travel safe.
Airports are keeping travelers updated on security wait times, providing PPE equipment for purchase and even offering testing sites such as the new one at LaGuardia Airport Terminal B. With sanitizing stations throughout the terminals and plexiglass at check in counters, the airports are constantly cleaning the terminals to make it safe to fly.
Packing your bags will be different this year. For your carry-on, you might want to include extra masks, sanitizing wipes, shoe coverings, even a thermometer – a sign of how 2020 has changed travel. The TSA has temporarily changed its rules on the amount of hand sanitizer you can take to allow larger quantities; check the website and its social channels for any updates and what holiday items (lights, snow globes, etc.) you can take with you. If you’re traveling with gifts, consider whether you should wrap your gifts in advance or at your destination – or have your items shipped to your location. Also be sure to check your airline’s website about what is being offered onboard your flight because drinks and meals may be limited.
Most hotels and resorts allow you to check in remotely; the room cleaning procedures have improved so check their websites for details before you arrive.
Air General Traveler Services has highly qualified Greeters to support you while you travel, even accompanying you to your hotel or final destination to make the journey easier for you. Our Airport Greeters carry additional sanitizing wipes and disposable bags so your items don’t sit in possible unclean security trays and foot coverings in case you have to remove your shoes.
Janet Danker has been a Greeter representing the Air General Traveler Services at Washington Dulles International Airport since we began operations there five years ago. While many of our Greeters are former airline employees, Janet boasts a different background in hospitality; she offers support at the Dulles Airport USO lounge and prior to that worked in government and in schools. Rounding out her experience in customer service is her prior involvement in the restaurant business.
A Greeter is involved in more than the face-to-face contact with a client. From the time our Greeters confirm an event they begin checking flight schedules, contacting ground transportation drivers and liaising with airline colleagues at the Transportation Security Administration as necessary. This collaboration is what Janet loves – a challenge in dealing with many moving parts to ensure the passenger has a seamless experience in the airport, whether departing for their destination, arriving back home from a journey or connecting to another flight.
Janet enjoys her time at the airport – calling it a “mini-city” – and appreciates getting to know other airport colleagues. She believes now is a good time to travel, with multiple guidances in place to protect passengers. There are hand sanitizer stations throughout the airports, masks are mandatory and airlines are cleaning airplanes better than they ever have! Janet remains confident that travel is safe if passengers use common sense. “It’s good to get out,” she says. “Go on vacation, bring wipes and sanitizers, and enjoy!
Air General Greeters carry amenities to protect their passengers from COVID-19 – sanitizing wipes, foot socks in case passengers have to remove their shoes at the TSA checkpoint and disposable bags to protect briefcases, purses and pocket items that must be placed in the security bins prior to boarding.
For visitors to the DC/Virginia area, Janet suggests getting out to see the countryside. Visit Leesburg, VA for antique shopping and restaurants and the Salamander Resort & Spa in Middleburg, VA. Air General Greeters can make arrangements for you, and accompany you around town to assist with shopping and reservations and setting up tour guides.
Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible! Contact usto arrange dedicated and personalized traveler assistance.
Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.