News




Let Us Keep Your Items Safe While Going Through TSA Security


August 17, 2020

While air travel is still challenging at this time, there are things that can be done to make your journey easier. That’s where Air General Traveler Services can help. Our Greeters stay up to date on the latest airport changes and restrictions and they do everything to make your travel easier from knowing if there is a lounge open in your particular terminal, finding  available food options and having amenities on hand for you to use. These amenities include individual hand sanitizer wipes, disposable foot socks (so you don’t need to walk through security barefoot if you must remove your shoes) and reusable bags to protect your carry-on items as they go through the TSA process.

“Plastic trays at airport security have more respiratory viruses than public toilets” according to recently published research. Testing determined that security trays were found to pose the highest potential risk of viral contamination at airports. According to the study, as the trays are used by virtually all passengers, “they have the potential to be especially problematic if a severe pathogen with an indirect transmission mechanism were to pose a threat for international spread.”

Since we don’t know if the security trays are not routinely disinfected, our Greeters will supply you with complimentary disposable linen bags into which you can place your large purse or briefcase, or smaller bags into which you can empty your pocket items thus avoiding any of your belongings touching the tray surfaces. Simply dispose of the bag after completion of security formalities.

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid-19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


Sources of Travel Information

New York's LaGuardia Airport Terminal B
Cool artwork in the new LaGuardia Gateway Partners Terminal B in New York

July 21, 2020

Traveling has changed in the last few months and it’s likely you haven’t been on an airplane in a while – a sad note for most of us wanderlusts! As time goes on and restrictions open up in a safe way, we will be packing our suitcases, checking that our passports are valid and visas are confirmed, and we will also need to keep up to date on changes to travel plans.

Following information on social media for the airline you’re flying on – and the airports you are flying to and from.

Key Twitter handles to follow:

@tsa – the official Twitter account of the Transportation Security Administration. It provides information on what you can and cannot bring onboard – often with a lighthearted touch;

@terminalBLGA – LaGuardia’s Terminal B recently opened its new building, operating with four airlines. It’s a great source of what shops and restaurants are open and offers updates on the operation;

@flightradar24 – track your flight in real time!

@statedept – the official account for the US Department of State, it will update you about international travel to and from the US, including passports, visas and travel advisories;

@weatherchannel – if you’re staying close to home, The Weather Channel is one of the most trusted sites for the latest weather reports;

xe.com – if you are traveling internationally, this site offers the most up to date currency tools.

And for our Air General Traveler Service passengers who visit New York City, follow @nycparks for local neighborhood events. Stay safe and happy travels!

Let Air General Traveler Services Greeters help you travel as safely and hygienically as possible!  Contact us  to arrange dedicated and personalized traveler assistance.

Air General Greeters are in full compliance with all Covid19 safety guidance. Our air and land travel concierge agents wear masks, follow health, hygiene and distancing protocols and scope out amenities in advance of passenger arrival at the airport or train station. We provide passengers with meet and greet travel concierge services for a “touchless experience” to the extent possible.


A Big Apple Welcome 

March 3, 2020

Air General Traveler, the ground concierge Meet & Greet program we started six years ago, has launched its newest location – at New York’s LaGuardia Airport, Terminal B. The terminal currently serves Air Canada, American Airlines, Southwest Airlines and United Airlines and offers four lounges. The airport – including Terminal B – is undergoing a multi billion dollar redevelopment project. The new Terminal B, managed by LaGuardia Gateway Partners on behalf of The Port Authority of NY & NJ, is opening in phases with the main new departure terminal to open by May 2020; it will offer more retail, food and beverage and amenities. Travelers will walk above the aircraft using dual pedestrian bridges which connect the main part of the terminal to two island concourses. The bridges offer views of the Manhattan skyline.

LaGuardia Airport began as a publicity stunt in 1934. Then New York Mayor Fiorello La Guardia refused to deplane from a TWA flight from Pittsburgh to Newark, declaring that his ticket showed his destination as New York.  The press conference that followed, along with reporters onboard the plane, confirmed the time had come for a new, modern facility closer to Manhattan. In 1939 the airport opened as the New York Municipal Airport – LaGuardia Field, and in 1953 the name was officially shortened to LaGuardia Airport. The redevelopment of LaGuardia Airport involves transforming the airport into a unified airport with new terminals, an improved roadway system, new parking infrastructure and more. It is one of the most significant airport redevelopment projects in the United States in more than 20 years. In 2015, more than 28 million passengers used LaGuardia Airport, making it the premier business airport in the business capital of the U.S., the busiest airport in the country without non-stop service to Europe. LaGuardia Airport is a short drive into Manhattan and an easy commute to Long Island.